Frequently Asked Questions (FAQ)

1. How do I place an order?

Placing an order is easy! Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the steps to enter your shipping and payment details, then confirm your order.

2. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment options. You’ll see all available payment methods at checkout.

3. How long does shipping take?

Shipping times vary depending on your location and the selected shipping method. Standard shipping typically takes 2-3 days, while expedited options are available at checkout.

4. Do you offer international shipping?

Yes, we do offer international shipping. Additional fees such as customs duties and taxes may apply, which are the responsibility of the customer.

5. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking number via email, allowing you to monitor your delivery status.

6. What is your return policy?

We accept returns within 14 days of making the purchase, provided the items are unused and in their original packaging. For more details, visit our Return & Refund Policy page.

7. How do I contact customer support?

You can reach us via email at conspicio2024@gmail.co.uk or through our Contact Us page. Our support team is happy to assist you!

8. Do you offer discounts or promotions?

As our brand is new, this is still in the works! But some exciting news should be given in the future.

9. What should I do if I receive a damaged or incorrect item?

We’re sorry for the inconvenience! Please contact us within 14 days of delivery with your order details and photos of the issue, and we’ll work to resolve it as quickly as possible.

10. Can I cancel or modify my order after placing it?

If you need to make changes to your order, please contact us as soon as possible. We’ll do our best to accommodate your request before it ships